COVID-19:
Due to the effects of COVID-19 on our supply chain some orders may be delayed a couple of days. In the event of a delay, affected customers will be notified and we will work with them on a case-by-case basis to ensure they are 100% satisfied. We apologize for this potential inconvenience and wish you and your family health and safety.
Standard Shipping Times:
US and Canada: 6 - 18 days
Australia and New Zealand: 7 - 19 days
Europe: 9 - 17 days
Latin America: 10 - 25 days
Africa: 10 - 25 days
Other countries: 14 - 30 days
Busy season: 20-40 days
Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list.
Returns:
In order to be eligible for returns, the product needs to be unused, in the same condition that you received it.
For refunds (if applicable), please contact us with your full name, order number, and reason for return.
Please refer to our Returns & Refunds page.
